What is the refund process?
Upon arrival and inspection at our warehouse, eligible products will be refunded. Card payments are refunded to the linked bank account. For Cash on Delivery, choose between an LCW Money refund or a bank transfer. To transfer LCW Money to your bank account:
Go to 'My Account' > 'LCW MONEY' > 'Transfer LCW MONEY balance to account', enter bank details, and 'Confirm'. A confirmation email will be sent upon refund completion
